Shipping Policy
Slack Tide Foil Club — Last updated: March 2026
Processing & Dispatch
All orders are processed in a timely manner. Most orders will be dispatched on the next working day after payment is confirmed. Orders placed on weekends or bank holidays will be processed on the next available working day.
You will receive a confirmation email when your order has been placed, and a further notification once it has been dispatched.
Shipping Costs
Tracked 48 hrs 2 - 3 Business Days Delivery - £3.99 on all orders
Tracked 24 hrs - Next Business Day Delivery - £5.99 on all orders
Free standard shipping is available on all orders £100 to UK mainland addresses.
Orders under £100 will be charged at the standard shipping rate, which will be displayed at checkout before you complete your purchase.
We currently ship to UK mainland addresses only. If you are outside of this area and would like to place an order, please get in touch and we will do our best to help.
Delivery Times
Standard delivery to UK mainland addresses typically takes 2–5 working days from dispatch. We will always aim to get your order to you as quickly as possible, but delivery times are estimated and cannot be guaranteed.
Orders placed before 4 pm will be shipped the same working day
We ship orders Monday to Friday only excluding Bank Holidays
We do not presently dispatch orders over the weekend.
If you order after 4 pm on a Friday we will process and ship on the following Monday (excluding Bank Holiday Mondays)
During busy periods, please allow a little extra time for your order to arrive.
Tracking
Where available, tracking information will be included in your dispatch confirmation email. If you have not received your order within 7 working days of dispatch, please contact us and we will look into it.
Damaged or Lost Orders
We take care to pack all orders securely, but if your delivery arrives damaged, please sign for it as damaged at the point of delivery. We can only accept claims for damage in transit if the delivery has been signed for as damaged.
If your order arrives damaged or is lost in transit, please contact us within 48 hours of the expected delivery date with your order number and photos where applicable. We will work to resolve the issue as quickly as possible.
Specific Shipping Questions
If you have any questions about shipping your order — including delivery to remote areas, or anything else not covered here — please get in touch before placing your order and we will be happy to help.
crew@slacktidefoilclub.co.uk
slacktidefoilclub.com