Shipping policy

Shipping Policy

Slack Tide Foil Club — Last updated: March 2026

Processing & Dispatch

All orders are processed in a timely manner. Most orders will be dispatched on the next working day after payment is confirmed. Orders placed on weekends or bank holidays will be processed on the next available working day.

You will receive a confirmation email when your order has been placed, and a further notification once it has been dispatched.

Shipping Costs

Free standard shipping is available on all orders over £100 to UK mainland addresses.

Orders under £100 will be charged at the standard shipping rate, which will be displayed at checkout before you complete your purchase.

We currently ship to UK mainland addresses only. If you are outside of this area and would like to place an order, please get in touch and we will do our best to help.

Delivery Times

Standard delivery to UK mainland addresses typically takes 2–5 working days from dispatch. We will always aim to get your order to you as quickly as possible, but delivery times are estimated and cannot be guaranteed.

During busy periods, please allow a little extra time for your order to arrive.

Tracking

Where available, tracking information will be included in your dispatch confirmation email. If you have not received your order within 7 working days of dispatch, please contact us and we will look into it.

Damaged or Lost Orders

We take care to pack all orders securely, but if your delivery arrives damaged, please sign for it as damaged at the point of delivery. We can only accept claims for damage in transit if the delivery has been signed for as damaged.

If your order arrives damaged or is lost in transit, please contact us within 48 hours of the expected delivery date with your order number and photos where applicable. We will work to resolve the issue as quickly as possible.

Specific Shipping Questions

If you have any questions about shipping your order — including delivery to remote areas, or anything else not covered here — please get in touch before placing your order and we will be happy to help.

crew@slacktidefoilclub.co.uk

slacktidefoilclub.com